We are based in Belfast (UK) and ship world wide.
All items sent to UK destinations will be sent using Royal Mail's 1st class recorded signed for delivery service.
A tracking number can be made available on request using our contact us page.
Recorded signed for is not a guaranteed next day delivery service, but we can offer this service to any UK Mainland customers upon request.
Orders are despatched within during normal working days, Monday to Friday excluding Bank Holidays. A confirmation email will be sent to you as soon as we have posted out your parcel.
Please contact us for international shipping prices. Average Delivery Times
UK MAINLAND - FIRST CLASS RECORDED = 3 - 5 DAYS
UK ISLANDS - FIRST CLASS RECORDED = 3 - 5 DAYS
EUROPE / USA / CANADA - AIRMAIL = 5 - 14 DAYS
REST OF WORLD - AIRMAIL = 7 - 21 DAYS
All delivery times are quoted as average and cannot be guaranteed.
All parcels which are sent outside of the European Union will have declared customs form attached. Please ensure that you provide us with a full English version of your delivery address (no abbreviations) at the checkout.
Items are sent Airmail and take 5 - 7 working days to be delivered.
Below are the last despatch dates for receiving items sent to a UK address in time for Christmas.
UK Last Posting Date
First Class: Friday 20th December 2018
Special Delivery: Monday 23rd December 2018
Europe / USA / Canada
Airmail: Tuesday 10th December 2018
Rest of World
Airmail: Tuesday 3rd December 2018
If you experience any problems with your delivery please do contact us either via our website or by emailing us direct at firstname.lastname@example.org
Your item should arrive on time and in good condition. Every effort is taken to wrap and protect your items carefully prior to despatching to avoid damage whilst in transit. Your parcel will require a signature upon delivery, if you are out royal mail will leave a card advising you how to collect your times or how to re-book another delivery day.
We reserve the right to change our delivery charges without notice any may vary during promotional offers.